CareSectorWatch
Care home

Harvey Lane

9 Harvey Lane, Norwich, NR7 0BG · Norfolk · East of England

8 beds · operated by Consensus Support Services Limited

CQC overall rating
Requires improvement26 Mar 2026

Diligence verdict

Rated Requires improvement overall, and 4 of this operator's 56 rated homes are below Good.

Below Good on
SafeRequires improvement26 Mar 2026
EffectiveRequires improvement26 Mar 2026
Well-ledRequires improvement26 Mar 2026
Operator's wider portfolio
4 of 56 of Consensus Support Services Limited's rated homes are Requires improvement or Inadequate.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeRequires improvement26 Mar 2026
EffectiveRequires improvement26 Mar 2026
CaringGood26 Mar 2026
ResponsiveGood26 Mar 2026
Well-ledRequires improvement26 Mar 2026

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 58 other locations

Other active services registered to Consensus Support Services Limited. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
2 Windsor AvenueGood15 May 2018rating 3+ yrs oldNorth Northamptonshire
22 De Parys AvenueGood20 Mar 2024Bedford
31 King Edwards GroveGood31 Aug 2022rating 3+ yrs oldRichmond upon Thames
46 The GroveGood29 Jul 2022rating 3+ yrs oldHounslow
48 The GroveGood15 Oct 2022rating 3+ yrs oldHounslow
78 Polwell LaneGood17 Mar 2018rating 3+ yrs oldNorth Northamptonshire
82 Bear RoadGood23 Sep 2023Hounslow
89 Hampton Road EastGood24 Feb 2025Hounslow
89a Hampton Road EastGood22 Oct 2022rating 3+ yrs oldHounslow
Aldeburgh HouseGood6 Dec 2017rating 3+ yrs oldEssex
BannigansRequires improvement24 Jan 2024North Northamptonshire
Beach RoadGood8 Jun 2026West Sussex

…and 46 more.

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Harvey Lane adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →
Provenance & registration
Registered with CQC
21 Jan 2011
Beds
8
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-132648081

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.