CareSectorWatch
Care home

Cumbria Emmaus Trust

Walkmill Close, Whitehaven, CA28 8XR · Cumberland · North West

26 beds · operated by Pilgrims' Friend Society

CQC overall rating
Requires improvement6 Jul 2023rating 3+ yrs old

CQC marks this as an inherited rating — carried over from the location's previous registration (for example after a change of ownership), not from an inspection of the current registration.

Diligence verdict

Rated Requires improvement overall, and the rating is 3 years old, and 2 of this operator's 12 rated homes are below Good.

Below Good on
SafeRequires improvement6 Jul 2023rating 3+ yrs old
Well-ledRequires improvement6 Jul 2023rating 3+ yrs old
Age of rating
3 years old — published 6 Jul 2023. CQC has not re-inspected since; a re-inspection could move it in either direction.
Operator's wider portfolio
2 of 12 of Pilgrims' Friend Society's rated homes are Requires improvement or Inadequate.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeRequires improvementrating 3+ yrs old6 Jul 2023
EffectiveGoodrating 3+ yrs old13 Mar 2020
CaringGoodrating 3+ yrs old13 Mar 2020
ResponsiveGoodrating 3+ yrs old13 Mar 2020
Well-ledRequires improvementrating 3+ yrs old6 Jul 2023

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 11 other locations

Other active services registered to Pilgrims' Friend Society. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Emmaus HouseGood27 Mar 2018rating 3+ yrs oldNorth Yorkshire
Ernest Luff HomesGood15 Aug 2019rating 3+ yrs oldEssex
Evington Home - Pilgrims' Friend SocietyGood12 Feb 2026Leicester
Finborough CourtGood9 Jun 2026Suffolk
FramlandGood13 Feb 2018rating 3+ yrs oldOxfordshire
Furze Hill HouseGood5 Jan 2018rating 3+ yrs oldNorfolk
Koinonia Christian CareRequires improvement20 Jul 2023West Sussex
Middlefields HouseGood16 Dec 2022rating 3+ yrs oldWiltshire
Milward HouseGood24 Feb 2018rating 3+ yrs oldKent
Shottermill HouseGood30 Sep 2025Surrey
Villa AdastraGood20 Mar 2019rating 3+ yrs oldWest Sussex

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Cumbria Emmaus Trust adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

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Provenance & registration
Registered with CQC
23 Oct 2023
Beds
26
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-17130532373

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.