Milward House
6 Madeira Park, Tunbridge Wells, TN2 5SZ · Kent · South East
28 beds · operated by Pilgrims' Friend Society
Diligence verdict
Rated Good overall, but the rating is 8 years old, and 2 of this operator's 12 rated homes are below Good.
- Age of rating
- 8 years old — published 24 Feb 2018. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- 2 of 12 of Pilgrims' Friend Society's rated homes are Requires improvement or Inadequate.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 24 Feb 2018 |
| Effective | Goodrating 3+ yrs old | 24 Feb 2018 |
| Caring | Goodrating 3+ yrs old | 24 Feb 2018 |
| Responsive | Goodrating 3+ yrs old | 24 Feb 2018 |
| Well-led | Goodrating 3+ yrs old | 24 Feb 2018 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 11 other locations
Other active services registered to Pilgrims' Friend Society. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Cumbria Emmaus Trust | Requires improvement6 Jul 2023rating 3+ yrs old | Cumberland |
| Emmaus House | Good27 Mar 2018rating 3+ yrs old | North Yorkshire |
| Ernest Luff Homes | Good15 Aug 2019rating 3+ yrs old | Essex |
| Evington Home - Pilgrims' Friend Society | Good12 Feb 2026 | Leicester |
| Finborough Court | Good9 Jun 2026 | Suffolk |
| Framland | Good13 Feb 2018rating 3+ yrs old | Oxfordshire |
| Furze Hill House | Good5 Jan 2018rating 3+ yrs old | Norfolk |
| Koinonia Christian Care | Requires improvement20 Jul 2023 | West Sussex |
| Middlefields House | Good16 Dec 2022rating 3+ yrs old | Wiltshire |
| Shottermill House | Good30 Sep 2025 | Surrey |
| Villa Adastra | Good20 Mar 2019rating 3+ yrs old | West Sussex |
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Milward House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 21 Dec 2016
- Beds
- 28
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-3160798381
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.