CareSectorWatch
Care home

Shottermill House

Liphook Road, Haslemere, GU27 1NX · Surrey · South East

31 beds · operated by Pilgrims' Friend Society

CQC overall rating
Good30 Sep 2025

Diligence verdict

Rated Good overall, but 2 of this operator's 12 rated homes are below Good.

Operator's wider portfolio
2 of 12 of Pilgrims' Friend Society's rated homes are Requires improvement or Inadequate.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeGood30 Sep 2025
EffectiveGood30 Sep 2025
CaringGood30 Sep 2025
ResponsiveGood30 Sep 2025
Well-ledGood30 Sep 2025

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 11 other locations

Other active services registered to Pilgrims' Friend Society. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Cumbria Emmaus TrustRequires improvement6 Jul 2023rating 3+ yrs oldCumberland
Emmaus HouseGood27 Mar 2018rating 3+ yrs oldNorth Yorkshire
Ernest Luff HomesGood15 Aug 2019rating 3+ yrs oldEssex
Evington Home - Pilgrims' Friend SocietyGood12 Feb 2026Leicester
Finborough CourtGood9 Jun 2026Suffolk
FramlandGood13 Feb 2018rating 3+ yrs oldOxfordshire
Furze Hill HouseGood5 Jan 2018rating 3+ yrs oldNorfolk
Koinonia Christian CareRequires improvement20 Jul 2023West Sussex
Middlefields HouseGood16 Dec 2022rating 3+ yrs oldWiltshire
Milward HouseGood24 Feb 2018rating 3+ yrs oldKent
Villa AdastraGood20 Mar 2019rating 3+ yrs oldWest Sussex

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Shottermill House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →
Provenance & registration
Registered with CQC
21 Dec 2016
Beds
31
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-3160660914

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.