St James House
53-55 Spital Street, Dartford, DA1 2DX · Kent · South East
What the record says
Rated Requires improvement overall, and the rating is 3 years old, and 5 of this operator's 10 rated services are below Good — this one and 4 others.
- Below Good on
- SafeRequires improvement, published 3 Sep 2022rating 3+ yrs oldEffectiveRequires improvement, published 3 Sep 2022rating 3+ yrs oldCaringRequires improvement, published 3 Sep 2022rating 3+ yrs oldResponsiveRequires improvement, published 3 Sep 2022rating 3+ yrs oldWell-ledRequires improvement, published 3 Sep 2022rating 3+ yrs old
- Age of rating
- 3 years old — published 3 Sep 2022, and no newer rating had been published by 1 Sep 2026. A re-inspection could move it in either direction.
- This operator's rated services
- Of Liaise (London) Limited's 10 rated services, 5 are below Good — this one and 4 others. See the operator.
Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC
- Care type
- Care home without nursing
- Beds
- 6
- Registered with CQC
- 22 Dec 2014
- Run by
- Liaise (London) Limited
- Part of
- Liaise · 42 services
- Phone
- 01322600510
- Website
- www.sequencecaregroup.co.uk
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Kent.
Care home without nursing
Looking for services registered for a particular need? Find care that fits in Kent.
Data as published by CQC to 1 Sep 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvementrating 3+ yrs old | 3 Sep 2022 |
| Effective | Requires improvementrating 3+ yrs old | 3 Sep 2022 |
| Caring | Requires improvementrating 3+ yrs old | 3 Sep 2022 |
| Responsive | Requires improvementrating 3+ yrs old | 3 Sep 2022 |
| Well-led | Requires improvementrating 3+ yrs old | 3 Sep 2022 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 1 Sep 2026 · source: CQC
Same operator — 13 other locations
Other active services registered to Liaise (London) Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Birchwood House | Good, published 7 Aug 2020rating 3+ yrs old | Newham |
| Chingford Supported Living | Not yet rated | Waltham Forest |
| Crossbrook Court | Requires improvement, published 26 May 2023rating 3+ yrs old | Hertfordshire |
| Knoll House | Not yet rated | Kent |
| Liaise (London) Supported Living | Requires improvement, published 27 Apr 2022rating 3+ yrs old | Greenwich |
| Lucas House | Not yet rated | Buckinghamshire |
| Oakdene House | Good, published 21 Feb 2020rating 3+ yrs old | Bexley |
| Park House | Good, published 12 Jan 2026 | Haringey |
| Somerford Court | Not yet rated | Haringey |
| Somerford Place | Good, published 1 Nov 2019rating 3+ yrs old | Haringey |
| St James Mews | Requires improvement, published 31 Jan 2023rating 3+ yrs old | Kent |
| Totteridge House | Requires improvement, published 4 Nov 2022rating 3+ yrs old | Buckinghamshire |
…and 1 more. See the full group view.
Data as published by CQC to 1 Sep 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what to look for and ask on a visit —including what an occupational therapist would check for particular needs — at choosing a care home.
- Take the visit checklistWhat to look for and the questions to ask when you visit — the things a rating cannot tell you.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on St James House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Nearest first — a place to look around, not a ranking. Other care homes registered for care without nursing within 5 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses. Not an assessment of anyone’s needs.
- St James Mewsabout 0 miles · Dartford · 9 bedsRequires improvement, published 31 Jan 2023rating 3+ yrs old
- Shakti Lodgeabout 0.9 miles · Dartford · 26 bedsRequires improvement, published 4 Jun 2021rating 3+ yrs old
- Sonya Lodge Dementia Residential Care Homeabout 1.1 miles · Dartford · 37 bedsGood, published 12 Feb 2020rating 3+ yrs old
- The Bridge Care Homeabout 1.2 miles · Dartford · 71 bedsGood, published 15 May 2026
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-1724927101
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.