CareSectorWatch
Care home

St James Mews

2-3 St James Place, Dartford, DA1 2ED · Kent · South East

9 beds · operated by Liaise (London) Limited, part of Liaise

CQC overall rating
Requires improvement31 Jan 2023rating 3+ yrs old

Diligence verdict

Rated Requires improvement overall, and the rating is 3 years old, and 5 of this operator's 10 rated homes are below Good.

Below Good on
SafeRequires improvement31 Jan 2023rating 3+ yrs old
EffectiveRequires improvement31 Jan 2023rating 3+ yrs old
CaringRequires improvement19 Oct 2022rating 3+ yrs old
ResponsiveRequires improvement19 Oct 2022rating 3+ yrs old
Well-ledRequires improvement31 Jan 2023rating 3+ yrs old
Age of rating
3 years old — published 31 Jan 2023. CQC has not re-inspected since; a re-inspection could move it in either direction.
Operator's wider portfolio
5 of 10 of Liaise (London) Limited's rated homes are Requires improvement or Inadequate. See the operator.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeRequires improvementrating 3+ yrs old31 Jan 2023
EffectiveRequires improvementrating 3+ yrs old31 Jan 2023
CaringRequires improvementrating 3+ yrs old19 Oct 2022
ResponsiveRequires improvementrating 3+ yrs old19 Oct 2022
Well-ledRequires improvementrating 3+ yrs old31 Jan 2023

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 13 other locations

Other active services registered to Liaise (London) Limited. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Birchwood HouseGood7 Aug 2020rating 3+ yrs oldNewham
Chingford Supported LivingNot yet ratedWaltham Forest
Crossbrook CourtRequires improvement26 May 2023rating 3+ yrs oldHertfordshire
Knoll HouseNot yet ratedKent
Liaise (London) Supported LivingRequires improvement27 Apr 2022rating 3+ yrs oldGreenwich
Lucas HouseNot yet ratedBuckinghamshire
Oakdene HouseGood21 Feb 2020rating 3+ yrs oldBexley
Park HouseGood12 Jan 2026Haringey
Somerford CourtNot yet ratedHaringey
Somerford PlaceGood1 Nov 2019rating 3+ yrs oldHaringey
St James HouseRequires improvement3 Sep 2022rating 3+ yrs oldKent
Totteridge HouseRequires improvement4 Nov 2022rating 3+ yrs oldBuckinghamshire

…and 1 more. See the full group view.

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on St James Mews adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →
Provenance & registration
Registered with CQC
6 Mar 2015
Beds
9
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-1724927443

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.