CareSectorWatch
Care home

Hellesdon Bungalows

27 Sutherland Avenue, Norwich, NR6 5LN · Norfolk · East of England

8 beds · operated by Calm Futures Norfolk Ltd

CQC overall rating
Requires improvement6 Dec 2023

CQC marks this as an inherited rating — carried over from the location's previous registration (for example after a change of ownership), not from an inspection of the current registration.

Diligence verdict

Rated Requires improvement overall, and the rating is 2 years old, and 1 of this operator's 5 rated homes are below Good.

Below Good on
SafeRequires improvement6 Dec 2023
ResponsiveRequires improvement11 Aug 2021rating 3+ yrs old
Well-ledRequires improvement6 Dec 2023
Age of rating
2 years old — published 6 Dec 2023. CQC has not re-inspected since; a re-inspection could move it in either direction.
Operator's wider portfolio
1 of 5 of Calm Futures Norfolk Ltd's rated homes are Requires improvement or Inadequate.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeRequires improvement6 Dec 2023
EffectiveGoodrating 3+ yrs old24 Jan 2020
CaringGoodrating 3+ yrs old24 Jan 2020
ResponsiveRequires improvementrating 3+ yrs old11 Aug 2021
Well-ledRequires improvement6 Dec 2023

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 5 other locations

Other active services registered to Calm Futures Norfolk Ltd. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Calm Futures Norfolk Supported LivingNot yet ratedNorfolk
New Boundaries Group - 329 Fakenham RoadGood29 Sep 2018rating 3+ yrs oldNorfolk
New Boundaries Group - 331 Fakenham RoadOutstanding1 Oct 2019rating 3+ yrs oldNorfolk
ShalimarGood31 Jan 2019rating 3+ yrs oldNorfolk
Springfield HouseGood9 May 2019rating 3+ yrs oldNorfolk

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Hellesdon Bungalows adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →
Provenance & registration
Registered with CQC
16 Jul 2025
Beds
8
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-23660021852

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.