Springfield House
89 Norwich Road, Norwich, NR9 4BU · Norfolk · East of England
5 beds · operated by Calm Futures Norfolk Ltd
CQC marks this as an inherited rating — carried over from the location's previous registration (for example after a change of ownership), not from an inspection of the current registration.
Diligence verdict
Rated Good overall, but the rating is 7 years old, and 1 of this operator's 5 rated homes are below Good.
- Age of rating
- 7 years old — published 9 May 2019. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- 1 of 5 of Calm Futures Norfolk Ltd's rated homes are Requires improvement or Inadequate.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 9 May 2019 |
| Effective | Goodrating 3+ yrs old | 9 May 2019 |
| Caring | Goodrating 3+ yrs old | 9 May 2019 |
| Responsive | Goodrating 3+ yrs old | 9 May 2019 |
| Well-led | Goodrating 3+ yrs old | 9 May 2019 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 5 other locations
Other active services registered to Calm Futures Norfolk Ltd. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Calm Futures Norfolk Supported Living | Not yet rated | Norfolk |
| Hellesdon Bungalows | Requires improvement6 Dec 2023 | Norfolk |
| New Boundaries Group - 329 Fakenham Road | Good29 Sep 2018rating 3+ yrs old | Norfolk |
| New Boundaries Group - 331 Fakenham Road | Outstanding1 Oct 2019rating 3+ yrs old | Norfolk |
| Shalimar | Good31 Jan 2019rating 3+ yrs old | Norfolk |
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Springfield House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 16 Jul 2025
- Beds
- 5
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-23660021991
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.