Willow Court
23a Highbridge Street, Waltham Abbey, EN9 1BZ · Essex · East of England
11 beds · operated by Liaise (London) Limited, part of Liaise
Diligence verdict
Rated Good overall, but the rating is 3 years old, and 5 of this operator's 10 rated homes are below Good.
- Age of rating
- 3 years old — published 21 Oct 2022. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- 5 of 10 of Liaise (London) Limited's rated homes are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 21 Oct 2022 |
| Effective | Goodrating 3+ yrs old | 1 Dec 2018 |
| Caring | Goodrating 3+ yrs old | 1 Dec 2018 |
| Responsive | Goodrating 3+ yrs old | 1 Dec 2018 |
| Well-led | Goodrating 3+ yrs old | 21 Oct 2022 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 13 other locations
Other active services registered to Liaise (London) Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Birchwood House | Good7 Aug 2020rating 3+ yrs old | Newham |
| Chingford Supported Living | Not yet rated | Waltham Forest |
| Crossbrook Court | Requires improvement26 May 2023rating 3+ yrs old | Hertfordshire |
| Knoll House | Not yet rated | Kent |
| Liaise (London) Supported Living | Requires improvement27 Apr 2022rating 3+ yrs old | Greenwich |
| Lucas House | Not yet rated | Buckinghamshire |
| Oakdene House | Good21 Feb 2020rating 3+ yrs old | Bexley |
| Park House | Good12 Jan 2026 | Haringey |
| Somerford Court | Not yet rated | Haringey |
| Somerford Place | Good1 Nov 2019rating 3+ yrs old | Haringey |
| St James House | Requires improvement3 Sep 2022rating 3+ yrs old | Kent |
| St James Mews | Requires improvement31 Jan 2023rating 3+ yrs old | Kent |
…and 1 more. See the full group view.
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Willow Court adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 12 May 2011
- Beds
- 11
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-244511742
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.