CareSectorWatch
Care home

Oaklands

Anick Road, Hexham, NE46 4JR · Northumberland · North East

15 beds · operated by Cygnet (OE) Limited, part of Cygnet Health Care

CQC overall rating
Requires improvement20 Jan 2025

Diligence verdict

Rated Requires improvement overall, and 1 of this operator's 12 rated homes are below Good.

Below Good on
SafeRequires improvement20 Jan 2025
Well-ledRequires improvement20 Jan 2025
Operator's wider portfolio
1 of 12 of Cygnet (OE) Limited's rated homes are Requires improvement or Inadequate. See the operator.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeRequires improvement20 Jan 2025
EffectiveGood20 Jan 2025
CaringGood20 Jan 2025
ResponsiveGood20 Jan 2025
Well-ledRequires improvement20 Jan 2025

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 12 other locations

Other active services registered to Cygnet (OE) Limited. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Ducks HaltGood9 Jun 2018rating 3+ yrs oldEssex
HollyhurstGood25 Feb 2023rating 3+ yrs oldDarlington
Hope HouseGood15 Oct 2022rating 3+ yrs oldHartlepool
North East Supported LivingGood15 Sep 2022rating 3+ yrs oldDarlington
Old Leigh HouseGood5 Mar 2021rating 3+ yrs oldSouthend-on-Sea
Redlands Residential Care HomeGood31 Aug 2019rating 3+ yrs oldDarlington
River ViewNot yet ratedDarlington
Supported Living StaffordshireGood29 Nov 2022rating 3+ yrs oldStaffordshire
The OrchardsGood4 Jul 2019rating 3+ yrs oldEssex
Thornfield GrangeGood10 Mar 2023rating 3+ yrs oldCounty Durham
Toller RoadGood25 Apr 2020rating 3+ yrs oldLeicester
Willow HouseGood3 Feb 2021rating 3+ yrs oldBirmingham

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Oaklands adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →
Provenance & registration
Registered with CQC
3 Sep 2013
Beds
15
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-894282487

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.