Willow House
229 Portland Road, Edgbaston, B17 8LS · Birmingham · West Midlands
8 beds · operated by Cygnet (OE) Limited, part of Cygnet Health Care
Diligence verdict
Rated Good overall, but the rating is 5 years old, and 1 of this operator's 12 rated homes are below Good.
- Age of rating
- 5 years old — published 3 Feb 2021. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- 1 of 12 of Cygnet (OE) Limited's rated homes are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 3 Feb 2021 |
| Effective | Goodrating 3+ yrs old | 12 Apr 2019 |
| Caring | Goodrating 3+ yrs old | 12 Apr 2019 |
| Responsive | Goodrating 3+ yrs old | 12 Apr 2019 |
| Well-led | Goodrating 3+ yrs old | 3 Feb 2021 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 12 other locations
Other active services registered to Cygnet (OE) Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Ducks Halt | Good9 Jun 2018rating 3+ yrs old | Essex |
| Hollyhurst | Good25 Feb 2023rating 3+ yrs old | Darlington |
| Hope House | Good15 Oct 2022rating 3+ yrs old | Hartlepool |
| North East Supported Living | Good15 Sep 2022rating 3+ yrs old | Darlington |
| Oaklands | Requires improvement20 Jan 2025 | Northumberland |
| Old Leigh House | Good5 Mar 2021rating 3+ yrs old | Southend-on-Sea |
| Redlands Residential Care Home | Good31 Aug 2019rating 3+ yrs old | Darlington |
| River View | Not yet rated | Darlington |
| Supported Living Staffordshire | Good29 Nov 2022rating 3+ yrs old | Staffordshire |
| The Orchards | Good4 Jul 2019rating 3+ yrs old | Essex |
| Thornfield Grange | Good10 Mar 2023rating 3+ yrs old | County Durham |
| Toller Road | Good25 Apr 2020rating 3+ yrs old | Leicester |
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Willow House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 3 Sep 2013
- Beds
- 8
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-894197894
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.