CareSectorWatch
Care home

Silver Birch

39 Silver Birch Road, Birmingham, B24 0AR · Birmingham · West Midlands

7 beds · operated by New Outlook Housing Association Limited

CQC overall rating
Requires improvement3 Mar 2022rating 3+ yrs old

Diligence verdict

Rated Requires improvement overall, and the rating is 4 years old, and 2 of this operator's 6 rated homes are below Good.

Below Good on
SafeRequires improvement3 Mar 2022rating 3+ yrs old
EffectiveRequires improvement3 Mar 2022rating 3+ yrs old
Well-ledRequires improvement3 Mar 2022rating 3+ yrs old
Age of rating
4 years old — published 3 Mar 2022. CQC has not re-inspected since; a re-inspection could move it in either direction.
Operator's wider portfolio
2 of 6 of New Outlook Housing Association Limited's rated homes are Requires improvement or Inadequate.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeRequires improvementrating 3+ yrs old3 Mar 2022
EffectiveRequires improvementrating 3+ yrs old3 Mar 2022
CaringGoodrating 3+ yrs old27 Jan 2018
ResponsiveGoodrating 3+ yrs old27 Jan 2018
Well-ledRequires improvementrating 3+ yrs old3 Mar 2022

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 5 other locations

Other active services registered to New Outlook Housing Association Limited. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Beech HouseGood20 Nov 2024Birmingham
Boldmere DriveGood21 Jul 2018rating 3+ yrs oldBirmingham
Chatham PlaceGood29 Jun 2019rating 3+ yrs oldBirmingham
Home HeroesGood10 Nov 2018rating 3+ yrs oldBirmingham
Tulip GardensRequires improvement18 Nov 2022rating 3+ yrs oldBirmingham

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Silver Birch adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →
Provenance & registration
Registered with CQC
18 Jan 2011
Beds
7
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-112953306

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.