CareSectorWatch
Care home

The Oaks & Woodcroft

2a Dereham Road, Dereham, NR20 3AA · Norfolk · East of England

12 beds · operated by Conquest Care Homes (Norfolk) Limited, part of Priory Group

CQC overall rating
Requires improvement17 Aug 2023

Diligence verdict

Rated Requires improvement overall, and the rating is 2 years old, and 2 of this operator's 2 rated homes are below Good.

Below Good on
SafeRequires improvement17 Aug 2023
EffectiveRequires improvement17 Aug 2023
CaringRequires improvement26 Feb 2020rating 3+ yrs old
ResponsiveRequires improvement22 Dec 2020rating 3+ yrs old
Well-ledRequires improvement17 Aug 2023
Age of rating
2 years old — published 17 Aug 2023. CQC has not re-inspected since; a re-inspection could move it in either direction.
Operator's wider portfolio
2 of 2 of Conquest Care Homes (Norfolk) Limited's rated homes are Requires improvement or Inadequate. See the operator.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeRequires improvement17 Aug 2023
EffectiveRequires improvement17 Aug 2023
CaringRequires improvementrating 3+ yrs old26 Feb 2020
ResponsiveRequires improvementrating 3+ yrs old22 Dec 2020
Well-ledRequires improvement17 Aug 2023

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 1 other location

Other active services registered to Conquest Care Homes (Norfolk) Limited. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Kalmia & MallowRequires improvement23 Sep 2022rating 3+ yrs oldNorfolk

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on The Oaks & Woodcroft adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

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Provenance & registration
Registered with CQC
18 Jan 2011
Beds
12
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-141189348

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.